Check Sephora Gift Card Balance: The Ultimate Guide for Every Method

Checking a Sephora gift card balance before shopping can save cardholders from the awkward moment of discovering insufficient funds at checkout. The good news? Sephora makes it incredibly easy to track gift card balances, and above all, these cards come with no fees and no expiration dates.

Whether someone prefers to use a Sephora gift card balance checker online, the mobile app, or visit a store in person, multiple convenient methods are available. This article explores every way to check the balance on a Sephora gift card, including step by step instructions for each method.

What is a Sephora Gift Card?

Sephora gift cards are prepaid purchases of beauty and wellness products available only at Sephora stores. The cards are store-value products that cardholders may use as a substitute for cash when purchasing cosmetics, skincare, fragrances, and other beauty products.

Sephora offers two types of gift cards. Physical gift cards are cards with a 16-digit number and an 8 digit PIN. eGift cards are the digital versions of physical gift cards with the same 16 digit number and 8 digit PIN, but delivered electronically. Both work at checkout.

The cards can be used at participating Sephora stores throughout the U.S. and Canada, online at sephora.com, in the Sephora app, and at Sephora at Kohl’s stores. Shoppers can also buy gift cards in store, online at sephora.com in the US, in the US Sephora app, or by calling Sephora customer service at 1-877-SEPHORA. eGift cards are available for purchase through CashStar.com and select authorized retailers.

Gift cards come in various festive, elegant, and customizable designs suitable for special occasions including birthdays, holidays, weddings, and graduations. Once purchased, these cards are redeemable only for merchandise at Sephora locations, except as required by law. The value cannot be replaced if the card is lost, stolen, altered, destroyed, or used without authorization. Cardholders cannot add additional value to an eGift card after purchase.

Types of Sephora Gift Cards

Sephora operates three distinct card categories.

• Physical gift cards feature a 16 digit gift card number and an 8 digit PIN.

• eGift cards contain the same 16 digit card number and 8 digit PIN structure but arrive via email or text message.

• Store merchandise credits differ from both options, carrying a 16 digit card number without a PIN.

All three card types are redeemable at Sephora locations for merchandise only, except as required by law. Cards cannot be replaced if lost, stolen, altered, destroyed, or used without authorization.

Key Features of Sephora Gift Cards

Sephora eGift cards, gift cards, and store merchandise credits have no expiration date. No fees are charged against the unused balance. The gift card balance displayed represents an estimate only. While balance adjustments typically occur immediately after purchases, there are occasions when they are delayed.

Why Checking Your Balance Matters

Checking the balance of your Sephora gift card allows you to avoid surprises when the cashier's check arrives. Knowing the remaining balance helps cardholders plan out their next shopping trip and determine what to buy first. Balance awareness enables better budgeting and fund allocation for preferred items. Checking your balance also lets you track your spending and see your remaining credit.

How to Check Sephora Gift Card Balance: All Available Methods

Four distinct methods allow cardholders to access their Sephora gift card balance information through official Sephora channels.

Method 1: Check Balance Online Through Your Account

The most common way to check your balance is through the Sephora website.

1. Go to the Sephora homepage and sign in to your account.

2. Look for the "Account Information" page.

3. Find the section called "Payments & Credits."

4. You will see a spot to enter your 16 digit card number and your 8 digit PIN.

5. Click "Check" and your balance will pop up instantly.

Method 2: Use the Sephora App or Balance Checker

The Sephora mobile app provides balance checking functionality. Users can access the balance checker directly or add their gift card to a mobile wallet. The same card number and PIN requirements apply for app based balance verification.

Method 3: Call Customer Service for Balance Information

Phone verification is available by calling 1-888-860-7897.

Customer service representatives operate Monday through Friday from 5 AM to 9 PM PT, and Saturday through Sunday from 6 AM to 9 PM PT. Cardholders need their gift card details ready when calling.

Method 4: Visit a Sephora Store in Person

Beauty Advisors can check balances at US and Canadian Sephora stores. Cardholders must present the physical card, a printout, or display the eGift Card on a mobile device. Store merchandise credit balances can only be checked through this in person method.

Safety Tips and Common Issues When Checking Your Balance

Checking your gift card balance safely is important to avoid scams or mistakes. Always use trusted methods and be careful when sharing your card details online.

Avoid Third Party Balance Check Websites

Sephora explicitly warns cardholders against using third party sites for balance inquiries. Such websites are likely scams designed to steal gift card information, eGift Cards, store merchandise credits, and potentially other personal data.

Sephora disclaims responsibility for safety issues or losses resulting from non Sephora systems. Fraudsters deploy automated bots that bombard balance check pages with thousands of inquiries until they discover valid card numbers.

Understanding Balance Update Delays

Balance adjustments occur within a few minutes of purchase, but may be delayed. If your Sephora gift card balance appears to be incorrect after completing a transaction, please call customer service.

Protecting Your Card Information

Treating gift cards like cash prevents unauthorized use. Never give out your card number and PIN via the phone or online to unknown recipients. Verify the site at which you submitted your information before submitting your card details. Scammers sometimes try to make it look like something legitimate.

Government agencies and legitimate businesses will never accept gift cards as payment for bills, bail money, or debt collection. Purchasing cards directly from retailers rather than store racks reduces fraud exposure. Checking balances immediately after purchase allows prompt reporting of issues to the retailer.

Where to Use Your Sephora Gift Card

eGift cards and Gift cards are redeemable at Sephora.com, Sephora stores, on the Sephora app, and at Sephora at Kohl's stores.  The cards work for standard purchases, same-day delivery orders, and shipping fees. Store merchandise credits function differently, as they can only be used in Sephora stores for merchandise purchases. Cards are region-specific, meaning a U.S. card works only within the U.S. system, while a Canadian card works only in Canada.

How to Redeem Online

At checkout, type in your gift card number and PIN in the payment area. Using a coin or fingernail, scratch off the foil covering on the back of physical cards to reveal these details. Hit the save and continue button, and the gift card amount is deducted from the total order on the right side of the page.

What to Do If Your Balance Doesn't Cover the Full Order

Gift card funds apply to the order total first. Any remaining amount must be paid by another method, such as a credit card, debit card, or PayPal.

Redemption Limitations and Store Merchandise Credits

Up to two gift cards can be used per online order. Store merchandise credits cannot be used online or on the mobile app. Similarly, cardholders cannot purchase gift cards with store credit.

FAQs

Can I check my Sephora gift card balance without creating an account?

Account creation is not necessary. To check your balance online, just visit Sephora Gift Cards and click on the balance checker button. Enter the 16 digit card number and 8 digit PIN. The balance will be displayed immediately.

How many gift cards can I use for a single purchase?

Online purchases can be made with up to two gift cards per order. The policies for in store purchases may vary. Store merchandise credits cannot be combined with regular gift cards for online use.

Will my gift card work at international Sephora locations?

Cards purchased in the United States will be accepted in U.S. Sephora stores and online at sephora.com. Canadian gift cards will be accepted only in Canada. It is not possible to redeem gift cards in other countries due to regional payment processing systems.